‘AI Revolution to Amplify Human Creativity’

Metro India News | NEW DELHI 

Fears that artificial intelligence will make humans redundant are misplaced, as the real power of the technology lies in combining human judgement with machine-scale automation, Cisco President and Chief Product Officer Jeetu Patel said on Saturday.

In an interaction with PTI, Patel rejected the idea that AI advancement would lead to the extinction of human contribution. He stressed that while AI systems are rapidly evolving from chatbots to autonomous agents capable of taking decisions, they are tools meant to augment human capability, not replace it.

“The magic happens when you combine human instinct and judgement with AI at scale,” he said, adding that empathy, creativity and the instinct to add value remain uniquely human traits.

 “While some jobs might go away, entirely new industries will be created,” he said.

Citing personal experience, Patel noted that even the most advanced AI cannot replace human care, such as the compassion shown by nurses. Humans, he said, have an inherent need for connection, purpose and contribution.

Describing AI’s evolution, he said the first phase centred on intelligent chatbots, while the second phase involves more autonomous systems. He also highlighted how quickly people normalise breakthrough technologies. 

On costs, Patel said AI training remains expensive, but unit economics are improving rapidly. Token generation costs for inferencing have fallen nearly 1,000 times in the past two years, and while infrastructure spending may rise, the cost per query is expected to decline significantly.